Shipping & Returns

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our shipping and return policy.

SHIPPING

Products will be shipped out within 3 working days from the date in which we received the order. Order will be delivered to customer within 2 - 7 working days from the date it was shipped.

RETURNS

All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email us at info@marcodelli.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, RMA number and mail your return to the following address:

The Creative Society Group 

Exclusive Distributor of MARCO DELLI

7095 Hollywood Blvd #613

Hollywood, CA 90028

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least twenty one (21) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

IN ADDITION

If you received a damaged, defective, or wrong item(s) please notify us within 3 days of receiving the item(s) so we can arrange an exchange.

MARCO DELLI reserves the right to inspect any returned items for damages and make judgements as wether the item(s) were worn, altered and/or washed. We reserve the right to charge a restock fees for non-compliance to our policy or to deny a return in part or full.

If you have any questions concerning our policies, please contact us at: info@marcodelli.com